Frequently Asked Questions
Everything you need to know about Arteanu By Anushka’s home collections.
What materials are used in Arteanu By Anushka products?
We pride ourselves on using premium, sustainably sourced materials including high-grade ceramics, organic linens, and artisanal metals to ensure longevity and aesthetic appeal.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days. For handcrafted or custom-made pieces, please allow up to 14 business days for production and delivery.
Do you offer international shipping?
Yes, we ship our exclusive home collections worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
What is your return policy for damaged items?
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or a full refund immediately.
Can I customize a specific decor piece?
Many of our items can be personalized. Please reach out to our concierge team at [email protected] to discuss custom colors or dimensions for your home.
Are your products handmade?
A significant portion of our collection is handcrafted by skilled artisans, making each piece unique with slight variations that add to its character.